My life as a mom/wife is crazy busy so when I unexpectedly had some time for myself I decided it was a good time to finally re-pierce my nose. I did a google search to find a local, reputable tattoo & piercing shop while focusing on reviews from Google & Facebook. I called around to a few places & none of them "felt right". When I made the call to Redemption; Will was polite, helpful & didn't rush answering my questions to get me off the phone. I arrived to the shop, as a walk-in, about 10 minutes later. Not only did he make me feel comfortable but the facility was clean. The nose piercing I received from Will was quick, painless & absolutely perfect. I plan to return in the near future for a new tattoo.